Crafting the Perfect UAT Completion Email Sample

Getting software or a new system ready often involves User Acceptance Testing (UAT). This is where real users get to try things out and make sure everything works like it should. Sending the right email after UAT is done is super important. This article is all about how to write a great Uat Completion Email Sample to different people and for different reasons.

Why a Good UAT Completion Email Matters

A well-crafted UAT completion email does more than just say "we’re done." It helps keep everyone informed, sets expectations for what comes next, and gives a sense of accomplishment.

Here’s why it’s so important:

  • Clear Communication: It provides a single source of truth about the test results and the next steps.
  • Project Management: It helps stakeholders understand where the project stands and what decisions need to be made.
  • Acknowledgement: It acknowledges the testers’ effort.
  • Documentation: It creates a record of the UAT process.

A clear, concise email can prevent confusion and ensure a smooth transition to the next phase of a project. Let’s break down the elements that will help you write amazing UAT completion emails.

Email to Testers: Thank You and Results Summary

Subject: UAT Complete – [Project Name] Testing Results

Hi Team,

I want to extend a huge thank you to everyone who participated in the UAT for [Project Name]! Your time and effort in testing the new system/feature are greatly appreciated.

We’ve reviewed the test results and the following summarizes the outcomes:

  • Passed Tests: [Number]
  • Failed Tests: [Number]
  • Critical Issues Reported: [Number]

We will be addressing any outstanding issues and will keep you updated on our progress. More details about the results can be found here: [Link to report/document].

Thanks again,

[Your Name]

[Your Title]

Email to Project Manager: UAT Findings and Recommendations

Subject: UAT Completion Report – [Project Name]

Dear [Project Manager Name],

This email confirms the completion of UAT for [Project Name]. We have compiled the test results and have the following findings:

  1. Overall Pass Rate: [Percentage]
  2. Key Issues: [List key issues briefly, e.g., “Bug in login functionality,” “Error in payment processing.”]
  3. Recommendations: We recommend [recommendations, e.g., “address the critical bug,” “conduct additional training”].

A detailed report can be found at [Link to report]. We are available to discuss these findings further.

Best regards,

[Your Name]

[Your Title]

Email to Stakeholders: Project Status Update

Subject: [Project Name] UAT Successfully Completed – Project Update

Dear Stakeholders,

I’m pleased to announce that UAT for [Project Name] has been successfully completed. The testing phase has concluded, and we’ve gathered valuable feedback from our user base.

Key Highlights:

  • Overall, the system/feature is performing well.
  • We identified and documented a number of areas for improvement.
  • The development team is now addressing the identified issues.

A full report and roadmap for deployment can be viewed here: [Link to full report]. Further updates will be provided soon.

Sincerely,

[Your Name]

[Your Title]

Email to Development Team: Bug Reports and Next Steps

Subject: UAT Bug Report and Next Steps – [Project Name]

Hi Development Team,

UAT has been completed, and here’s a summary of the issues we found:

Bug Report Summary:

Issue ID Description Priority
[Issue ID 1] [Description of Issue 1] High
[Issue ID 2] [Description of Issue 2] Medium

We have logged all the issues with the issue tracker [Link to the issue tracker]. Please prioritize these bugs based on the severity assigned. We are available to discuss the issues as needed. Our goal is the next step, fixing the bugs.

Thanks!

[Your Name]

[Your Title]

Email to Management: Project Summary and Approval Request

Subject: [Project Name] UAT Summary and Approval Request

Dear [Management Name],

This email summarizes the UAT phase of [Project Name] and seeks your approval to proceed to the next phase, which is [phase].

During UAT, we:

  • Tested key functionalities with our users.
  • Logged the issues that we found.
  • Ensured that user feedback was incorporated.

We are now confident that [Project Name] is ready for [next phase, such as launch or deployment]. Please let me know if you require any additional information.

Thank you,

[Your Name]

[Your Title]

Email for Archive: Documentation and Future Reference

Subject: UAT Completion Documentation – [Project Name]

To: Project Team and Archive

This email serves as formal documentation of the UAT completion for the [Project Name] project. This includes:

  • UAT report: [Link to report]
  • Bug log: [Link to the log]
  • User feedback: [Link to the feedback if separated]

This documentation will be kept in the project archive [link to archive]. It will be great for any future reference or project.

Best regards,

[Your Name]

[Your Title]

Writing a good UAT completion email is a key skill. By using these email samples as a starting point, you can create emails that fit your project’s specific needs. Remember to keep your emails clear, concise, and tailored to your audience to get the best results and make sure everyone stays informed. Good luck!