How To Email To Hotel About The Unwanted Causes

Subject: Complaint Regarding Excessive Noise – Room 212 – [Your Name] – [Dates of Stay]

Dear [Hotel Management or Guest Services],

I am writing to complain about the excessive noise I experienced during my stay in room 212 from [Start Date] to [End Date]. The noise, which seemed to be coming from [Source of Noise, e.g., a neighboring room, the hallway, or outside], was particularly disruptive between the hours of [Specific Times].

I attempted to resolve the issue by [What you did, e.g., contacting the front desk]. Unfortunately, the noise persisted, significantly impacting my ability to sleep and enjoy my stay.

I would appreciate it if you could look into this matter. As a result of the disruption, I request [Your desired resolution, e.g., a partial refund or a discount on a future stay]. Please let me know how you plan to address this. You can reach me at [Your Phone Number] or [Your Email Address].

Thank you for your time and attention to this matter.

Sincerely,

[Your Name]

Subject: Complaint – Room [Room Number] – Uncleanliness and Maintenance Issues

Dear [Hotel Management],

I am writing to express my disappointment with the condition of the room I occupied, room [Room Number], during my stay from [Start Date] to [End Date].

Specifically, I encountered the following issues:

• [Specific issue 1, e.g., Stains on the carpet]
• [Specific issue 2, e.g., Mold in the bathroom]
• [Specific issue 3, e.g., Non-functioning air conditioner]

These issues significantly detracted from my stay. I have attached photos as evidence of the problems. I would appreciate it if you would investigate this matter and consider [Your Desired Outcome, e.g., a partial refund].

Please contact me at [Your Phone Number] or [Your Email Address] to discuss this further.

Thank you for your time.

Sincerely,

[Your Name]

Subject: Inquiry Regarding Incorrect Charges – Bill [Bill Number] – [Your Name]

Dear [Hotel Accounting or Guest Services],

I am writing to inquire about some charges on my bill, [Bill Number], for my stay at your hotel from [Start Date] to [End Date].

Specifically, I believe the following charges are incorrect: [List the incorrect charges and why they’re wrong]. For example: “The charge of $50 for a mini-bar item, as I did not consume anything from the mini-bar.”

I have attached a copy of my bill and any relevant documentation (like receipts). Could you please review these charges and correct my bill accordingly?

I would appreciate it if you could let me know the status of this matter as soon as possible. Please contact me at [Your Phone Number] or [Your Email Address].

Thank you for your assistance.

Sincerely,

[Your Name]

Subject: Complaint – Staff Conduct – [Your Name] – [Dates of Stay]

Dear [Hotel Management],

I am writing to report an incident of unprofessional conduct by a member of your staff during my stay at your hotel from [Start Date] to [End Date].

On [Date] at approximately [Time], I interacted with [Name of Staff Member, if known, otherwise describe the person]. The staff member’s behavior was [Describe the behavior, e.g., rude, dismissive, unhelpful]. [Provide specific details about the interaction].

This behavior was unacceptable and significantly impacted my experience. I would appreciate it if you would take appropriate action to address this issue. I request [Your desired outcome, e.g., an apology].

You can contact me at [Your Phone Number] or [Your Email Address] to discuss this further.

Thank you for your time.

Sincerely,

[Your Name]

Subject: Complaint Regarding Non-Functional Amenities – Room [Room Number] – [Your Name]

Dear [Hotel Management or Guest Services],

I am writing to report issues I encountered during my stay in room [Room Number] from [Start Date] to [End Date]. Specifically, the following amenities were not functioning as advertised:

• [Specific Amenity 1, e.g., The pool was closed for repairs]
• [Specific Amenity 2, e.g., The gym equipment was out of order]
• [Specific Amenity 3, e.g., The Wi-Fi service was unreliable]

These issues caused inconvenience and did not match the amenities described in the hotel description. I would appreciate it if you would [Your desired resolution, e.g., offer a discount on my bill].

Please let me know how you plan to address these problems. You can reach me at [Your Phone Number] or [Your Email Address].

Thank you for your time.

Sincerely,

[Your Name]

[Your Name]

[Your Address]

[Your Phone Number]

[Your Email Address]

[Date]

[Hotel Management Name or Guest Services]

[Hotel Address]

Subject: Complaint and Refund Request – Room [Room Number] – [Your Name] – [Dates of Stay]

Dear [Hotel Management or Guest Services],

I am writing to formally request a refund for my recent stay at your hotel. I stayed in room [Room Number] from [Start Date] to [End Date].

During my stay, I experienced [Summarize the main issue, e.g., significant noise disruption due to ongoing construction outside the hotel]. This issue greatly impacted my ability to rest and enjoy my stay. [Provide details, e.g., I was unable to sleep properly because of the noise, which started early each morning and continued throughout the day].

I attempted to resolve the issue by [What you did, e.g., informing the front desk staff on [Date] and at [Time]]. Despite my complaint, the problem persisted.

Due to the disruption and inconvenience, I believe a full/partial refund is warranted. The cost of my stay was [Total Cost]. I request a refund of [Amount].

I have attached [Attach any supporting documents, e.g., photos, receipts, copies of your prior communication with the hotel]. Please let me know the process for receiving my refund. I look forward to your prompt response and resolution to this matter.

Sincerely,

[Your Name]